LexThis Privacy Policy describes how Patexia Inc. (doing business as "LexDana," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our website, applications, and services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information from and about users of our Service.
1.1 Information You Provide to Us
Account Information. When you create an account, we collect information such as your name, email address, password, company name (if applicable), and any other information you choose to provide.
Payment Information. When you purchase a subscription, our payment processor (Stripe) collects payment card information, billing address, and related financial information. We do not store complete payment card information on our servers. We may receive limited information from Stripe, such as payment status, transaction identifiers, and basic billing details (e.g., billing ZIP/postal code), which we use for billing, accounting, and customer support.
User Content. We collect documents, text, data, and other materials you upload, submit, or provide through the Service, including:
- Documents uploaded for analysis
- Text entered into search queries or prompts
- Data pasted or imported into the Service
- Feedback, comments, or support communications
Sensitive Information. Please do not submit sensitive personal information through the Service unless you have a valid legal basis and authorization to do so. Sensitive information may include government identifiers (e.g., Social Security numbers), financial account information, precise geolocation, health information, biometric identifiers, or information about children. You are responsible for ensuring you have the right to submit any User Content, including any confidential or privileged materials.
Communications. When you contact us for support or communicate with us, we collect your name, email address, and the content of your communications.
1.2 Information Collected Automatically
Usage Information. We automatically collect information about how you interact with the Service, including:
- Pages viewed and features used
- Search queries and analysis requests
- Time, frequency, and duration of your activities
- Clicks, scrolls, and navigation patterns
Device and Browser Information. We collect information about the device and browser you use, including:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Screen resolution and other device settings
Cookies and Tracking Technologies. We use cookies, web beacons, and similar technologies to collect information about your browsing activities. See Section 8 (Cookies and Tracking Technologies) for details.
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as:
- Authentication services (if you sign in through Google, LinkedIn, etc.)
- Payment processors (transaction confirmations and fraud prevention)
- Service providers that help us measure performance and improve the Service (e.g., analytics)
- Publicly available databases of legal and patent information
2. How We Use Your Information
We use the information we collect for the following purposes.
2.1 To Provide and Maintain the Service
- Create and manage your account
- Process and fulfill your requests for analyses, summaries, and Outputs
- Store and retrieve your documents and User Content
- Process payments and maintain billing and accounting records
- Provide customer support and respond to inquiries
- Authenticate users and maintain account security
2.2 To Improve and Develop the Service
- Analyze usage patterns to improve features and user experience
- Develop new features and functionality
- Conduct research and analysis to enhance our algorithms and Outputs
- Test and troubleshoot technical issues
- Monitor and analyze Service performance and reliability
2.3 For Security and Fraud Prevention
- Detect, prevent, and respond to fraud, abuse, and security incidents
- Monitor for unauthorized access and suspicious activity
- Enforce our Terms of Service and other policies
- Protect the rights, property, and safety of LexDana, our users, and the public
2.4 For Communications
- Send service-related notifications, updates, and security alerts
- Respond to your comments, questions, and support requests
- Send marketing communications about features, updates, and offers (with your consent where required)
- Conduct surveys and collect feedback
2.5 For Legal and Compliance Purposes
- Comply with legal obligations, court orders, and regulatory requirements
- Establish, exercise, or defend legal claims
- Maintain records for accounting, tax, and business purposes
2.6 Use of User Content
We process User Content solely to provide the Service to you, including generating the Outputs you request. We do not use your User Content to train general-purpose AI models or for any purpose unrelated to providing the Service, except as required by law or to enforce our Terms of Service.
When we use third-party AI or machine-learning service providers to process User Content and generate Outputs, we instruct those providers to process the data only to provide the Service and not to use it to train their general-purpose models, to the extent supported by their services and our agreements.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances.
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and infrastructure providers
- Payment processors (Stripe)
- Email service providers
- Analytics providers
- Customer support tools
- AI and machine-learning service providers
These service providers are contractually obligated to protect your information and use it only for the purposes we specify. A current list of our key sub-processors is available upon request by contacting info@lexdana.ai.
3.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a different privacy policy.
3.3 Legal Requirements and Protection
We may disclose information if required by law or if we believe in good faith that disclosure is necessary to:
- Comply with legal obligations, court orders, or government requests
- Enforce our Terms of Service or agreements
- Protect the rights, property, or safety of LexDana, our users, or others
- Detect, prevent, or address fraud, security, or technical issues
3.4 With Your Consent
We may share your information with third parties when you explicitly consent.
3.5 Aggregated and De-Identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you, such as Service usage statistics or product performance metrics.
4. Data Retention
We retain information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Information. We retain account information while your account is active and as needed to provide the Service.
- User Content. We retain User Content while your account is active. After account termination, we will delete User Content within 30 days, unless retention is required by law or necessary to resolve disputes or enforce agreements. If you request an export of your data, we may provide it within a reasonable period if technically feasible.
- Usage Data. We may retain de-identified usage data for analytics and improvement purposes.
- Legal Obligations. We may retain certain information as required by law, regulation, or legal process.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. Measures may include:
- Encryption in transit (TLS/SSL) and at rest (where appropriate)
- Access controls and authentication mechanisms
- Monitoring and logging of system activity
- Regular backups and disaster recovery practices
- Security training for personnel with access to sensitive systems
However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the breach, the data affected, and steps you can take to protect yourself, in accordance with legal requirements and within legally required timeframes.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information.
- Access and Portability. You may request access to or a copy of your personal information. You can access certain information through your account settings. For additional requests, contact us at info@lexdana.ai.
- Correction. You may request correction of inaccurate or incomplete personal information. You can update some information through account settings.
- Deletion. You may request deletion of your personal information. You can delete your account through account settings (if available) or contact info@lexdana.ai. We may retain certain information as required by law or for legitimate business purposes.
- Restriction and Objection. You may have the right to restrict or object to certain processing. Contact info@lexdana.ai to exercise this right.
- Marketing Communications. You can opt out of marketing communications by clicking "unsubscribe" in our emails. You will still receive service-related and transactional messages.
- Do Not Track. Our Service does not currently respond to "Do Not Track" signals.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to provide, secure, and improve the Service.
8.1 Types of Cookies We Use
- Essential Cookies: Required for core functionality (authentication, security, account access).
- Analytics Cookies: Help us understand usage and improve the Service.
- Functionality Cookies: Remember preferences and settings.
- Marketing Cookies: Used only if we engage in marketing measurement or advertising features.
8.2 Cookie Choices and Consent
Most browsers let you control cookies through settings (view/delete cookies, block third-party cookies, or block all cookies). If you are located in the EEA, UK, or Switzerland, we will request your consent for non-essential cookies where required. You can manage cookie preferences through our cookie banner or settings (if available) and through your browser settings. Blocking cookies may limit some features.
9. Third-Party Links and Services
The Service may contain links to third-party websites or services. This Privacy Policy does not apply to third-party services. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate. If you are in the EEA, UK, or Switzerland, we rely on appropriate legal mechanisms for transfers, including Standard Contractual Clauses where applicable, and we take steps designed to ensure an adequate level of protection.
Business Customers (DPA). If you are a business customer and require a data processing addendum (DPA) and/or Standard Contractual Clauses, you may request them by contacting info@lexdana.ai.
11. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, contact info@lexdana.ai and we will delete it.
12. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act as amended by the CPRA ("CCPA/CPRA"), including the right to know, delete, correct, and opt out of certain processing, subject to exceptions.
- Right to Know. You may request information about the personal information we collect, use, disclose, and the purposes for doing so.
- Right to Delete. You may request deletion of your personal information, subject to legal exceptions.
- Right to Correct. You may request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing. We do not sell your personal information and do not share your personal information for cross-context behavioral advertising as those terms are defined under California law.
- Right to Non-Discrimination. We will not discriminate against you for exercising your rights.
To exercise your California rights, contact info@lexdana.ai. We will verify your identity before processing your request. You may use an authorized agent to submit requests on your behalf; we will require verification of the agent's authority and your identity.
13. European Privacy Rights (GDPR)
If you are located in the EEA, United Kingdom, or Switzerland, you have rights under applicable data protection laws, including the rights to access, rectify, erase, restrict processing, data portability, object, and withdraw consent (where processing is based on consent), and the right to lodge a complaint with a supervisory authority. To exercise these rights, contact info@lexdana.ai.
Legal Basis for Processing. We process personal information on the following legal bases:
- Contract: To provide the Service
- Legitimate Interests: To improve the Service, prevent fraud, and maintain security
- Consent: For marketing communications and certain cookies (where required)
- Legal Obligation: To comply with laws and regulations
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date shown at the top of this page when changes are posted. For material changes, we may also notify you by email or through a prominent notice on the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:
Patexia Inc. (d/b/a LexDana) 100 Wilshire Blvd., Suite 700 Santa Monica, CA 90401 Email: info@lexdana.ai