Method and apparatus for automatic notification and response based on communication flow expressions having dynamic context
Granted 27 Mar 2012 · 10 office actions
Assignee: Avaya
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Inventors: John Hamilton Slye, Qian Yang, Joann J. Ordille, Patrick Tendick · Examiner: David X Yi
Life of the patent
21 dated eventsAbstract
Methods and apparatus are disclosed for automatic notification and response based on communication flow expressions having dynamic context. A message is provided from a sender to at least one recipient in accordance with a communication flow having a plurality of potential paths. The communication flow is controlled by a communication flow expression having a dynamic context, wherein the communication flow expression contains at least one primitive keyword indicating how the message should be processed. The dynamic context of the communication flow expression may be established using one or more labels or a context function. A number of primitive keywords are provided that allow a communication flow expression to react to a dynamic context.
Claims
30 · 2 independent · depth 4Classifications
8 codes- G06F15/16
- H04L12/28
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2 priority documents›Priority documents — 2
| Type | Document | Date |
|---|---|---|
| provisional | US 60554232 | 18 Mar 2004 |
| related publication | US 20050223070 A1 | 6 Oct 2005 |
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