LexDanaLexDanabeta
Inventor

Joseph F. Khouri

Inventor
San Jose, CA, US

Overview

71→
Patents
1992–2017
Patent span
Electricity
Primary field (CPC H)

Patents· 71 as inventor

Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.

H04Mprimary
H04MTelephonic communication40%
H04LTransmission of digital information, e.g. telegraphic communication18%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes14%
G06FElectric digital data processing6%
H04NPictorial communication, e.g. television5%
G10LSpeech analysis techniques or speech synthesis4%
G01CMeasuring distances, levels or bearings2%
G06KGraphical data reading2%
G01SRadio direction-finding1%
G06VImage or video recognition or understanding1%
PatentTitleYear
9,680,996'Method and apparatus for scheduling callbacks via offline offer tasks to knowledge workers'20179,294,523'Automatic future meeting scheduler based upon locations of meeting participants'20169,292,834'Messaging system with content-based dynamic menu generation'20169,250,084'System and method for navigating using multiple modalities'20169,207,832'Intelligent social collaboration watchlist that visually indicates an order of relevance'20159,210,269'Active speaker indicator for conference participants'20159,160,858'Routing of work in an enterprise based upon social information associated with enterprise agents and clients'20159,021,027'Techniques for alerting a user of unchecked messages before communication with a contact'20158,954,863'Intelligent social collaboration unified media'20158,938,690'Intelligent social collaboration hover card'20158,886,156'Method and apparatus for using mobility information to select profiles in network systems'20148,645,430'Self-adjusting email subject and email subject history'20148,620,654'Text oriented, user-friendly editing of a voicemail message'20138,572,170'System and method for leaving and retrieving electronic message notes'20138,548,156'Method and system for blocking lower priority communications for improved automatic call distribution'20138,503,621'Secure voice communication channel for confidential messaging'20138,442,206'Method of responding to an incoming voice call'20138,358,763'Camping on a conference or telephony port'20138,358,756'Techniques for marking and manipulating voice message segments through a telephone user interface'20138,345,854'Method and system using presence information to improve services provided by automatic call distribution centers'20138,340,270'Identification of multiple persons on a phone call'20128,300,627'Forwarding one or more preferences during call forwarding'20128,290,139'Method and apparatus for maintaining dynamic queues in call centers using social network information'20128,284,920'Method and system for transferring a call at an automatic call distribution system'20128,264,518'Gesture-based actions in a video communication session'20128,218,753'Processing multi-party calls in a contact center'20128,102,991'Method and system for automatic call distribution'20128,098,273'Video contact center facial expression analyzer module'20128,081,749'System and method for integrated queue management'20118,005,912'System and method for presence notification for video projection status'20118,000,456'Techniques for marking and manipulating voice message segments through a telephone user interface'20117,904,760'Method and system for using presence information in error notification'20117,864,944'Optimal call speed for call center agents'20117,847,815'Interaction based on facial recognition of conference participants'20107,813,493'Method and system for handling calls at an automatic call distribution system'20107,764,951'Techniques for tracking communication frequency across communication modalities'20107,720,919'Automatic restriction of reply emails'20107,710,869'Packet routing to reduce susceptibility to disturbances'20107,706,741'Integrated mobile communication and broadcast program reproduction device'20107,706,522'Method and system for communicating with an automatic call distributor system agent'20107,703,691'Multiple device and/or user association'20107,656,816'Method and system for logging voice quality issues for communication connections'20107,606,360'Automated system and method for handling human and caller queues'20097,551,603'Time-sensitive-packet jitter and latency minimization on a shared data link'20097,446,657'Dynamic and hybrid RFID'20087,398,429'System and method for tracing and logging for software module'20087,356,605'System and method for controlling delivery of streaming media'20087,349,535'Method and system for automatic call distribution based on location information for call center agents'20087,315,617'Method and system for managing calls of an automatic call distributor'20087,274,291'Dynamic and hybrid RFID'20077,249,185'Methods, devices and software for redundant transmission of voice data over a packet network connection established according to an unreliable communication protocol'20077,242,303'Navigation and coordination during emergencies'20077,224,775'System and method for providing prioritized access to a messaging system'20077,213,768'Multiple device and/or user association'20077,178,729'Methods and devices for providing alerts for spoilage and hazardous combinations'20077,170,991'Method and system for utilizing proxy designation in a call system'20077,099,280'Method and system for logging voice quality issues for communication connections'20067,046,636'System and method for adaptively improving voice quality throughout a communication session'20067,035,734'Method and system for communicating navigation information'20067,002,992'Codec selection to improve media communication'20066,947,379'Packet routing to reduce susceptibility to disturbances'20056,934,380'Method and system for automatic contact distribution utilizing presence detection'20056,871,212'Method and apparatus for processing a telephone call'20056,856,601'Shared digital signal processing resources for communications devices'20056,754,335'Call center with location queuing and dispatching'20046,707,821'Time-sensitive-packet jitter and latency minimization on a shared data link'20046,678,718'Method and apparatus for establishing connections'20046,665,396'Call hold manager system and method'20036,088,126'Fax overflow loopback prevention'20005,222,083'Call progress monitoring'19935,175,761'Call transfers by voice messaging system (VMS) integrated to a private branch exchange'1992

Career & activity timeline

Assembled from patent assignee/location history and declaration credentials.

1992–2017Based in San Jose, CA, US· patent location history
2003–2017Patents assigned to CISCO TECH INC (59)· patent assignee history
2011–2016Patents assigned to KHOURI JOSEPH F (17)· patent assignee history
2011–2016Patents assigned to PATEL LABHESH (15)· patent assignee history
2012–2017Patents assigned to JAIN MUKUL (16)· patent assignee history
2012–2017Patents assigned to KUMAR SANJEEV (13)· patent assignee history

Inventor activity

Assignee and location history derived from the patent record.

Assignees
AssigneePatentsSpan
CISCO TECH INC592003–2017
KHOURI JOSEPH Fself172011–2016
JAIN MUKUL162012–2017
PATEL LABHESH152011–2016
KUMAR SANJEEV132012–2017
Locations
LocationPatentsSpan
San Jose, California, US711992–2017