Inventor
Martin I. Reiman
Inventor
Maplewood, NJ, US
Overview
Patents· 8 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
H04Mprimary
H04MTelephonic communication58%
H04LTransmission of digital information, e.g. telegraphic communication25%
H04QSelecting8%
H04WWireless communication networks8%
PatentTitleYear
10,536,578Pacing in knowledge worker engagement20209,955,012Pacing in knowledge worker engagement20189,363,814'Rate allocation method and apparatus for optimization of adaptive wireless video streaming'20166,553,114'System for automatically predicting call center agent work time in a multi-skilled agent environment'20036,535,600'System for automatically routing calls to call center agents in an agent surplus condition based on service levels'20036,510,221'System for automatically routing calls to call center agents in an agent surplus condition based on delay probabilities'20036,366,668'Method of routing calls in an automatic call distribution network'20026,052,460'Arrangement for equalizing levels of service among skills'2000Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
2000–2020Based in Maplewood, NJ, US· patent location history
2002–2003Patents assigned to AVAYA TECHNOLOGY CORP (4)· patent assignee history
2003Based in Westminster, CO, US· patent location history
2016Patents assigned to ALCATEL LUCENT (1)· patent assignee history
2016Patents assigned to BORST SIMON C (1)· patent assignee history
2016Patents assigned to JOSEPH VINAY (1)· patent assignee history
2018–2020Patents assigned to GENESYS TELECOMMUNICATIONS LABORATORIES INC (2)· patent assignee history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| AVAYA TECHNOLOGY CORP | 4 | 2002–2003 |
| GENESYS TELECOMMUNICATIONS LABORATORIES INC | 2 | 2018–2020 |
| ALCATEL LUCENT | 1 | 2016 |
| BORST SIMON C | 1 | 2016 |
| JOSEPH VINAY | 1 | 2016 |
Locations
| Location | Patents | Span |
|---|---|---|
| Maplewood, New Jersey, US | 5 | 2000–2020 |
| Westminster, CO, US | 3 | 2003 |