Inventor
HARSHIT KUMAR SHARMA
Inventor
IN
Overview
Patents· 5 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
G06Qprimary
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes38%
G06FElectric digital data processing23%
H04MTelephonic communication23%
H04LTransmission of digital information, e.g. telegraphic communication15%
PatentTitleYear
12,541,361System and method for lifecycle management optimization202612,169,711System and method for lifecycle management optimization202411,961,031System and method to gauge agent self-assessment effectiveness in a contact center202411,676,094System and method for determining and utilizing after-call-work factor in contact center quality processes202311,386,382System and method for determining and utilizing after-call-work factor in contact center quality processes2022Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
2022–2024Patents assigned to NICE LTD (3)· patent assignee history
2022–2026Based in IN· patent location history
2024–2026Patents assigned to INCONTACT INC (2)· patent assignee history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| NICE LTD | 3 | 2022–2024 |
| INCONTACT INC | 2 | 2024–2026 |
Locations
| Location | Patents | Span |
|---|---|---|
| IN | 5 | 2022–2026 |