Inventor

Igor Neyman

Inventor

Palo Alto, CA, US

Overview

1999–2016

Patent span

Electricity

Primary field (CPC H)

Patents· 34 as inventor

Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.

H04Mprimary

H04MTelephonic communication30%

H04QSelecting20%

H04LTransmission of digital information, e.g. telegraphic communication16%

G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes9%

H04NPictorial communication, e.g. television9%

Y10STechnical subjects covered by former uspc cross-reference art collections [xracs] and digests6%

G06FElectric digital data processing5%

G11BInformation storage based on relative movement between record carrier and transducer5%

PatentTitleYear

9,516,171'Personal desktop router'2016 RE045606'Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality'2015 8,358,769'Personal desktop router'2013 8,031,698'Telephony intelligence in a data packet network'2011 7,903,807'Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality'2011 7,715,332'Determining presence for interaction routing'2010 7,619,996'Determining presence for interaction routing'2009 7,460,496'Routing emails to a plurality of agents'2008 7,415,009'Telephony intelligence in a data packet network'2008 7,031,442'Methods and apparatus for personal routing in computer-simulated telephony'2006 7,020,264'Negotiated routing in telephony systems'2006 6,981,020'Apparatus and methods for routing electronic mail in a processing center'2005 6,879,586'Internet protocol call-in centers and establishing remote agents'2005 6,735,298'Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality'2004 6,731,626'Telephony intelligence in a data packet network'2004 6,625,139'Apparatus and methods for coordinating internet protocol telephone and data communications'2003 6,581,105'Apparatus and method for improving e-mail routing in an internet protocol network telephony call-in center'2003 6,560,328'Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality'2003 6,549,539'Platform-independent DNT intelligent network'2003 6,480,600'Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality'2002 6,459,697'Integrated telephony network combining a packet data network and a dedicatedconnection network'2002 6,434,231'Virtualized computer telephony integrated link for enhanced functionality in call centers'2002 6,373,836'Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center system'2002 6,359,981'Virtualized computer telephony integrated link for enhanced functionality in call centers'2002 6,263,066'Multimedia managing and prioritized queuing system integrated with intelligent routing capability'2001 6,215,783'Private IP telephony backbone linking widely-distributed enterprise sites'2001 6,198,739'Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality'2001 6,175,564'Apparatus and methods for managing multiple internet protocol capable call centers'2001 6,148,074'Personal desktop router'2000 6,122,360'Negotiated routing in telephony systems'2000 6,018,578'Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality'2000 6,005,931'Negotiated routing in telephony systems'1999 5,940,495'Virtualized computer telephony integrated link for enhanced functionality'1999 5,926,538'Method for routing calls to call centers based on statistical modeling of call behavior'1999

Career & activity timeline

Assembled from patent assignee/location history and declaration credentials.

1999–2015Patents assigned to GENESYS TELECOMM LAB INC (32)· patent assignee history

1999–2016Based in Palo Alto, CA, US· patent location history

2013–2015Patents assigned to BONDARENKO OLEG (2)· patent assignee history

2013–2015Patents assigned to ISSAYEV VALERIY (2)· patent assignee history

2013–2015Patents assigned to MILOSLAVSKY ALEC (2)· patent assignee history

2013–2015Patents assigned to NEYMAN IGOR (2)· patent assignee history

Inventor activity

Assignee and location history derived from the patent record.

Assignees

Assignee	Patents	Span
GENESYS TELECOMM LAB INC	32	1999–2015
BONDARENKO OLEG	2	2013–2015
ISSAYEV VALERIY	2	2013–2015
MILOSLAVSKY ALEC	2	2013–2015
NEYMAN IGORself	2	2013–2015

Locations

Location	Patents	Span
Palo Alto, California, US	34	1999–2016