Inventor

Joel M. Ezell

Inventor
Broomfield, CO, US

Overview

60→
Patents
2004–2021
Patent span
Electricity
Primary field (CPC H)

Patents· 60 as inventor

Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.

H04Lprimary
H04LTransmission of digital information, e.g. telegraphic communication49%
H04MTelephonic communication26%
G06FElectric digital data processing8%
H04WWireless communication networks8%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes3%
H04BTransmission3%
G06NComputing arrangements based on specific computational models2%
H04NPictorial communication, e.g. television1%
Y02DClimate change mitigation technologies in information and communication technologies [ict], i.e. information and communication technologies aiming at the reduction of their own energy use1%
PatentTitleYear
11,128,752Personalized wait treatment during interaction202111,012,437Controlling access to traversal using relays around network address translation (TURN) servers using trusted single-use credentials202110,972,514Reestablishment of session initiation protocol (SIP) dialogs202110,944,832Supporting intermediate back to back user agents between user agents and a conference focus202110,931,719Early media handling202110,911,598Personalized wait treatment during interaction with contact centers202110,756,912Distributed ledger and blockchain to confirm validity of call recordings202010,742,652Mobile caller authentication for contact centers202010,715,663Management of agent sessions for omnichannel predictive outbound202010,666,691Dynamic session classification202010,601,831Accessing local information based on a browser session202010,581,927Providing web real-time communications (WebRTC) media services via WebRTC-enabled media servers, and related methods, systems, and computer-readable media202010,582,050Personalized wait treatment during interaction with contact centers202010,477,018Management of agent sessions for omnichannel predictive outbound201910,356,130Computer telephony integration (CTI) control of multiple devices with a single address of record201910,348,778Dynamic device pairing with media server audio substitution201910,320,972Enhanced session initiation protocol recording201910,270,903Failover announcements201910,230,801Session reconstruction using proactive redirect201910,164,977Mobile caller authentication for contact centers201810,148,522Extension of authorization framework201810,129,243Controlling access to traversal using relays around network address translation (TURN) servers using trusted single-use credentials201810,110,682Supporting intermediate back to back user agents between user agents and a conference focus20189,912,705'Enhancing media characteristics during web real-time communications (WebRTC) interactive sessions by using session initiation protocol (SIP) endpoints, and related methods, systems, and computer-readable media'20189,871,835'System and method for managing multi-modal communication sessions'20189,762,628'Implementation of the semi-attended transfer in SIP for IP-multimedia subsystem environments'20179,749,363'Application of enterprise policies to web real-time communications (WebRTC) interactive sessions using an enterprise session initiation protocol (SIP) engine, and related methods, systems, and computer-readable media'20179,705,940'Simultaneous advanced call control for both simple and advanced SIP user agents'20179,591,036'Method and apparatus for dynamic device pairing'20179,584,560'Providing external application services with an existing private branch exchange media server'20179,571,529'Browser-based communications enhanced with enterprise communication features'20179,544,340'Application programming interface enabling communication features for different communication protocols'20179,521,169'SIP anchor points to populate common communication logs'20169,473,544'System and method for enabling hot-desking'20169,467,570'Call transfer with network spanning back-to-back user agents'20169,450,989'SIP anchor points to populate common communication logs'20169,380,030'Firewall traversal for web real-time communications'20169,367,367'Application router'20169,344,460'High availability session reconstruction'20169,282,489'Media escalation with use of endpoint adapter'20169,271,104'Method and apparatus for dynamic device pairing'20169,137,287'High availability for voice enabled applications'20159,038,156'Automatic sign in of a user at multiple endpoints'20159,020,127'Number normalization and display'20158,972,586'Bypassing or redirecting a communication based on the failure of an inserted application'20158,943,190'Call-processing event-notification server'20158,938,545'SIP transfer in a back-to-back user agent (B2BUA) environment'20158,886,789'SIP monitoring and control anchor points'20148,867,717'Dynamic device pairing with control session establishment'20148,804,936'Shared media access for real time first and third party media control'20148,700,019'Method and apparatus for dynamic device pairing'20148,644,817'System and method for presenting a single persistent view of a multi-module communication device to a network'20148,566,471'Method of providing network link bonding and management'20138,510,435'Highly scalable and distributed call/media modeling and control framework'20138,432,825'Switching communications between different networks based on device capabilities'20138,312,518'Island of trust in a service-oriented environment'20128,300,559'System and method for monitoring call flow in heterogeneous environments'20128,095,611'SIP endpoint enhancer'20126,956,940'Method and apparatus for automatically directing calls by an invisible agent in a switch'20056,674,853'Integration of remote access and service'2004

Career & activity timeline

Assembled from patent assignee/location history and declaration credentials.

2004–2021Based in Broomfield, CO, US· patent location history
2012–2021Patents assigned to AVAYA INC (58)· patent assignee history
2012–2017Patents assigned to EZELL JOEL M (10)· patent assignee history
2012–2018Patents assigned to EZELL JOEL (6)· patent assignee history
2012–2016Patents assigned to BRUNSON GORDON R (5)· patent assignee history
2012–2016Patents assigned to MENDIRATTA HARSH V (5)· patent assignee history
2016Based in Westminster, CO, US· patent location history

Inventor activity

Assignee and location history derived from the patent record.

Assignees
AssigneePatentsSpan
AVAYA INC582012–2021
EZELL JOEL Mself102012–2017
EZELL JOELself62012–2018
BRUNSON GORDON R52012–2016
MENDIRATTA HARSH V52012–2016
Locations
LocationPatentsSpan
Broomfield, CO, US592004–2021
Westminster, CO, US12016