Inventor
Liam Loftus
Inventor
Galway, IE
Overview
Patents· 9 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
H04Mprimary
H04MTelephonic communication69%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes15%
H04LTransmission of digital information, e.g. telegraphic communication8%
H04NPictorial communication, e.g. television8%
PatentTitleYear
10,951,760System and method for managing communication interrupts in an enterprise202110,462,297System and method for automated determining when to review an agent response process201910,425,534System and method for optimizing agent time201910,356,242System and method for managing communication interrupts in an enterprise20199,813,553'Device, system, and method for optimizing active transactions of an agent'20179,549,070'System and method for compatibility-based team formation'20179,503,680'System for optimizing the monetization of outgoing video sessions of a contact center'20169,083,799'Workflow management in contact centers'20157,564,962'Providing user information and control over a contact within a contact centre'2009Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
2009Patents assigned to NORTEL NETWORKS LTD (1)· patent assignee history
2009–2021Based in Galway, IE· patent location history
2015–2021Patents assigned to AVAYA INC (8)· patent assignee history
2015Patents assigned to LOFTUS LIAM (1)· patent assignee history
2015Patents assigned to POWER ROBIN (1)· patent assignee history
2017Based in Salthill, IE· patent location history
2019Based in Knocknacarra, IE· patent location history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| AVAYA INC | 8 | 2015–2021 |
| LOFTUS LIAMself | 1 | 2015 |
| NORTEL NETWORKS LTD | 1 | 2009 |
| POWER ROBIN | 1 | 2015 |
Locations
| Location | Patents | Span |
|---|---|---|
| Galway, IE | 6 | 2009–2021 |
| Knocknacarra, IE | 2 | 2019 |
| Salthill, IE | 1 | 2017 |