Inventor
Jonathan Braganza
Inventor
CA
Overview
Patents· 11 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
H04Mprimary
H04MTelephonic communication27%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes20%
G06FElectric digital data processing17%
G10LSpeech analysis techniques or speech synthesis17%
H04LTransmission of digital information, e.g. telegraphic communication10%
G06NComputing arrangements based on specific computational models3%
G06TImage data processing or generation, in general3%
G06VImage or video recognition or understanding3%
PatentTitleYear
12,548,227Meta verse service center queuing using an avatar202612,381,981Customer request routing system based on customers and agents202512,190,868Customer advocacy through a virtual assistant coupled to a contact center202511,818,296Method to supply contact center resources during overflow state using back office personnel202311,798,549Generating action items during a conferencing session202311,750,737Electronic communication system and method with sentiment analysis202311,711,407Automated pausing of audio and/or video during a conferencing session202311,570,304On-demand contact center electronic communication system and method202311,546,392In-conference question summary system202311,349,982Electronic communication system and method with sentiment analysis202211,178,284Electronic communication system for providing expert information and method of using same2021Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
2021–2026Patents assigned to MITEL NETWORKS CORP (11)· patent assignee history
2021–2026Based in CA· patent location history
2023Patents assigned to MITEL NETWORKS INTERNATIONAL LTD (1)· patent assignee history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| MITEL NETWORKS CORP | 11 | 2021–2026 |
| MITEL NETWORKS INTERNATIONAL LTD | 1 | 2023 |
Locations
| Location | Patents | Span |
|---|---|---|
| CA | 11 | 2021–2026 |