LexDanaLexDanabeta
Inventor

Paul D'Arcy

Inventor
Galway, IE

Overview

58→
Patents
1994–2021
Patent span
Electricity
Primary field (CPC H)

Patents· 58 as inventor

Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.

H04Mprimary
H04MTelephonic communication37%
G06FElectric digital data processing18%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes15%
H04LTransmission of digital information, e.g. telegraphic communication13%
H03MCoding4%
G10LSpeech analysis techniques or speech synthesis2%
H04NPictorial communication, e.g. television2%
H04WWireless communication networks2%
C03CChemical composition of glasses, glazes or vitreous enamels1%
C22CAlloys1%
PatentTitleYear
10,951,760System and method for managing communication interrupts in an enterprise202110,944,868Contact center interfaces202110,862,929Systems and methods for providing automated progress updates in a contact center202010,609,219System and method for managing resource selection in an enterprise202010,516,706Systems and methods for providing automated progress updates in a contact center201910,425,534System and method for optimizing agent time201910,356,242System and method for managing communication interrupts in an enterprise201910,282,213System and method for conversational configuration of applications201910,270,914Enhancing contact center calculations based on real-time speech analytics201910,122,859System and method for managing resource selection in an enterprise20189,986,097System and method for selecting an agent in an enterprise20189,871,923'System and method for managing resources'20189,826,095'Systems and methods for multichannel routing of work items in a contact center'20179,781,268'System and method for contact center routing of a customer based on media capabilities'20179,766,894'Method and apparatus for enabling a processor to generate pipeline control signals'20179,699,256'System and method for dynamic suggestion of optimal course of action'20179,635,061'System and method for managing conference calls'20179,621,728'System and method for prioritizing agent intervention into automated customer engagements'20179,558,000'Multithreading using an ordered list of hardware contexts'20179,549,070'System and method for compatibility-based team formation'20179,542,657'Method and system for optimizing contact center performance'20179,503,680'System for optimizing the monetization of outgoing video sessions of a contact center'20169,473,639'System and method for agent selection in an enterprise'20169,455,930'System and method for routing work requests in an enterprise'20169,413,890'Systems and methods for monitoring and prioritizing metrics with dynamic work issue reassignment'20169,373,092'System and method for automated distribution of supervisory functions in a contact center'20169,172,810'System and method for calculating context-aware estimated wait time for customers'20159,167,094'System and method for assisting agents of a contact center'20159,100,481'System and method for managing a contact center'20159,083,806'Method of bootstrapping contact center'20159,020,134'System and method for automated assignment of monitoring in a contact center'20158,934,477'Routing of web-based contacts'20158,630,399'Method and system for managing a contact center configuration'20148,498,404'Methods and systems for monitoring contact center operations'20138,443,295'Graphical representation of definitions of statistics'20138,180,044'Semantic contact center management'20128,160,629'Controlling reverse link interference in private access points for wireless networking'20128,078,165'Configuring preferred user zone lists for private access points for wireless networking'20117,912,207'Data messaging during telephony calls'20117,570,606'Managing a communications system by offering participants the opportunity to respond to requests submitted by other participants'20097,360,148'Reduction checksum generator and a method of calculation thereof'20087,206,994'Checksum calculator with tree structure of reduction stages'20077,089,481'High speed arithmetic operations for use in turbo decoders'20067,020,830'High speed add-compare-select operations for use in viterbi decoders'20066,917,898'Generation and processing of statistical information'20056,859,871'Method and apparatus for reducing power consumption in a pipelined processor'20056,795,544'Method for public conversation indication in a telephony exchange'20046,687,359'Method for controlling a telephone call between two items of terminating equipment'20046,467,082'Methods and apparatus for simulating external linkage points and control transfers in source translation systems'20026,317,821'Virtual single-cycle execution in pipelined processors'20016,282,585'Cooperative interconnection for reducing port pressure in clustered microprocessors'20016,269,437'Duplicator interconnection methods and apparatus for reducing port pressure in a clustered processor'20016,260,189'Compiler-controlled dynamic instruction dispatch in pipelined processors'20016,256,725'Shared datapath processor utilizing stack-based and register-based storage spaces'20016,230,251'File replication methods and apparatus for reducing port pressure in a clustered processor'20016,079,010'Multiple machine view execution in a computer system'20005,913,052'System and method for debugging digital signal processor software with an architectural view and general purpose computer employing the same'19995,305,377'Apparatus for providing an ISDN to analog interface'1994

Career & activity timeline

Assembled from patent assignee/location history and declaration credentials.

2001–2002Patents assigned to AGERE SYST GUARDIAN CORP (6)· patent assignee history
2001–2002Based in Alpharetta, GA, US· patent location history
2004–2009Patents assigned to NORTEL NETWORKS LTD (4)· patent assignee history
2004–2021Based in Galway, IE· patent location history
2005–2008Patents assigned to AGERE SYSTEMS INC (5)· patent assignee history
2006–2017Based in Chelmsford, MA, US· patent location history
2011–2021Patents assigned to AVAYA INC (34)· patent assignee history
2011–2015Patents assigned to D ARCY PAUL (7)· patent assignee history
2013–2021Based in Limerick, IE· patent location history
2014–2017Based in Caherconlish, IE· patent location history

Inventor activity

Assignee and location history derived from the patent record.

Assignees
AssigneePatentsSpan
AVAYA INC342011–2021
D ARCY PAULself72011–2015
AGERE SYST GUARDIAN CORP62001–2002
AGERE SYSTEMS INC52005–2008
NORTEL NETWORKS LTD42004–2009
Locations
LocationPatentsSpan
Galway, IE172004–2021
Limerick, IE142013–2021
Chelmsford, Massachusetts, US82006–2017
Alpharetta, Georgia, US52001–2002
Caherconlish, IE42014–2017