Inventor
Paul Segre
Inventor
Sonoma, CA, US
Overview
Patents· 7 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
H04Lprimary
H04LTransmission of digital information, e.g. telegraphic communication37%
H04MTelephonic communication37%
G06FElectric digital data processing16%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes11%
PatentTitleYear
10,567,587Resource sharing in a peer-to-peer network of contact center nodes202010,038,787System and method for managing and transitioning automated chat conversations20189,912,810'System and method for chat automation'20189,866,693'System and method for monitoring progress of automated chat conversations'20189,774,739'Resource sharing in a peer-to-peer network of contact center nodes'20179,588,830'Local survivability in a distributed contact center environment'20179,430,757'Rich personalized communication context'2016Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
2016–2020Patents assigned to GENESYS TELECOMMUNICATIONS LABORATORIES INC (7)· patent assignee history
2016–2020Based in Sonoma, CA, US· patent location history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| GENESYS TELECOMMUNICATIONS LABORATORIES INC | 7 | 2016–2020 |
Locations
| Location | Patents | Span |
|---|---|---|
| Sonoma, California, US | 7 | 2016–2020 |