Inventor
David H. Anderson
Inventor
Durham, NC, US
Overview
Patents· 35 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
H04Mprimary
H04MTelephonic communication22%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes13%
H04LTransmission of digital information, e.g. telegraphic communication12%
H04WWireless communication networks6%
B01JChemical or physical processes, e.g. catalysis or colloid chemistry4%
Y10STechnical subjects covered by former uspc cross-reference art collections [xracs] and digests4%
A61KPreparations for medical, dental or toiletry purposes3%
B60KArrangement or mounting of propulsion units or of transmissions in vehicles3%
B60TVehicle brake control systems or parts thereof3%
C11DDetergent compositions3%
PatentTitleYear
10,440,185System and method for contact center shared economy201910,423,906Leads processing engine201910,264,129Hybrid cloud architecture with optimized local delivery201910,171,669System and method for routing interactions for a contact center based on intelligent and dynamic routing considerations201910,154,143System and method for dynamically selecting a dial plan201810,122,858System and method for interacting with customer contact center over a mobile device20189,948,782Hybrid cloud architecture with optimized local delivery20189,940,592Leads processing engine20189,848,084Adaptable business objective routing for a contact center20179,781,270'System and method for case-based routing for a contact'20179,621,727'System and method for call and data matching in a contact center'20179,553,755'Method for implementing and executing communication center routing strategies represented in extensible markup language'20179,531,878'System and method for access number distribution in a contact center'2016RE046181'Method and system for providing adaptive and proactive interaction management for multiple types of business interactions occurring in a multimedia communications environment'20169,350,867'System and method for anticipatory dynamic customer segmentation for a contact center'20169,160,855'System and method for call and data matching in a contact center'20159,137,371'Leads processing engine'20159,088,656'System and method for access number distribution in a contact center'20158,781,103'System and method for call and data matching in a contact center'20147,907,598'Method for implementing and executing communication center routing strategies represented in extensible markup language'20117,416,571'Compact mixer for the mixing of gaseous hydrocarbon and gaseous oxidants'20087,373,410'Method and system for providing adaptive and proactive interaction management for multiple types of business interactions occurring in a multimedia communications environment'20087,097,787'Utilization of micro-channel gas distributor to distribute unreacted feed gas into reactors'20067,084,129'Antimicrobial quaternary surfactants based upon alkyl polyglycoside'20067,008,930'Non-ionic surfactants based upon alkyl polyglucoside'20066,958,315'Amphoteric surfactants based upon alkyl polyglucoside'20056,881,710'Personal care products based upon surfactants based upon alkyl polyglucoside quaternary compounds'20056,681,010'Methods, systems and computer program products for automatic task distribution'20046,521,064'Pyrotechnic burster composition'20036,165,418'System for controlling temperature of a continuous polymerization process'20004,750,357'Thermocouple probe and method for measuring fluid flow rates'19884,678,083'Intrusion indicating shield for consumer products'19874,441,573'Fuel-efficient energy storage automotive drive system'19844,382,484'Fuel-efficient energy storage automotive drive system'19834,372,414'Fuel-efficient energy storage automotive drive system'1983Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
1983–1984Patents assigned to ADVANCED ENERGY SYST (3)· patent assignee history
1983–1984Based in Portland, OR, US· patent location history
1987–2015Patents assigned to ANDERSON DAVID H (2)· patent assignee history
2004–2016Patents assigned to GENESYS TELECOMM LAB INC (7)· patent assignee history
2004–2017Based in Hillsborough, NC, US· patent location history
2006–2008Based in Ponca City, OK, US· patent location history
2014–2019Based in Durham, NC, US· patent location history
2015–2019Patents assigned to REVAGENCY IP LLC (3)· patent assignee history
2015–2019Based in Carlsbad, CA, US· patent location history
2016–2019Patents assigned to GENESYS TELECOMMUNICATIONS LABORATORIES INC (12)· patent assignee history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| GENESYS TELECOMMUNICATIONS LABORATORIES INC | 12 | 2016–2019 |
| GENESYS TELECOMM LAB INC | 7 | 2004–2016 |
| ADVANCED ENERGY SYST | 3 | 1983–1984 |
| REVAGENCY IP LLC | 3 | 2015–2019 |
| ANDERSON DAVID Hself | 2 | 1987–2015 |
Locations
| Location | Patents | Span |
|---|---|---|
| Durham, NC, US | 15 | 2014–2019 |
| Hillsborough, NC, US | 4 | 2004–2017 |
| Carlsbad, California, US | 3 | 2015–2019 |
| Portland, OR, US | 3 | 1983–1984 |
| Ponca City, OK, US | 2 | 2006–2008 |