Inventor
Terry Stocking
Inventor
San Ramon, CA, US
Overview
Patents· 6 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
H04Mprimary
H04MTelephonic communication45%
H04LTransmission of digital information, e.g. telegraphic communication36%
G06FElectric digital data processing18%
PatentTitleYear
10,277,741System and method for transmitting signaling and media from a hybrid contact center operations environment201910,264,129Hybrid cloud architecture with optimized local delivery201910,154,143System and method for dynamically selecting a dial plan20189,948,782Hybrid cloud architecture with optimized local delivery20189,591,137'System and method for providing contact center services in a hybrid operations environment'20179,559,939'System and method for handling resource failure in a hybrid contact center operations environment'2017Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
2017–2019Patents assigned to GENESYS TELECOMMUNICATIONS LABORATORIES INC (6)· patent assignee history
2017–2019Based in San Ramon, CA, US· patent location history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| GENESYS TELECOMMUNICATIONS LABORATORIES INC | 6 | 2017–2019 |
Locations
| Location | Patents | Span |
|---|---|---|
| San Ramon, California, US | 6 | 2017–2019 |