Inventor
Igor A. Podgorny
Inventor
San Diego, CA, US
Overview
Patents· 60 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
G06Fprimary
G06FElectric digital data processing34%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes25%
G06NComputing arrangements based on specific computational models13%
G10LSpeech analysis techniques or speech synthesis13%
H04LTransmission of digital information, e.g. telegraphic communication6%
H04MTelephonic communication4%
G06KGraphical data reading3%
G09BEducational or demonstration appliances2%
G06VImage or video recognition or understanding1%
PatentTitleYear
11,093,951System and method for responding to search queries using customer self-help systems associated with a plurality of data management systems202111,048,887Cross-language models based on transfer learning202111,017,167Misspelling correction based on deep learning architecture202110,997,2541307458USCON1 search engine optimization in social question and answer systems202110,990,996Predicting application conversion using eye tracking202110,922,367Method and system for providing real time search preview personalization in data management systems202110,878,008User support with integrated conversational user interfaces and social question answering202010,860,661Content-dependent processing of questions and answers202010,861,023Method and system for question prioritization based on analysis of the question content and predicted asker engagement before answer content is generated202010,810,378Method and system for decoding user intent from natural language queries202010,771,627Personalized support routing based on paralinguistic information202010,770,062Adjusting a ranking of information content of a software application based on feedback from a user202010,755,294Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support system202010,748,157Method and system for determining levels of search sophistication for users of a customer self-help system to personalize a content search user experience provided to the users and to increase a likelihood of user satisfaction with the search experience202010,733,677Method and system for providing domain-specific and dynamic type ahead suggestions for search query terms with a customer self-service system for a tax return preparation system202010,649,725Integrating multi-channel inputs to determine user preferences202010,623,573Personalized support routing based on paralinguistic information202010,614,806Determining application experience based on paralinguistic information202010,599,699Processing unstructured voice of customer feedback for improving content rankings in customer support systems202010,573,311Generating self-support metrics based on paralinguistic information202010,572,954Method and system for searching for and navigating to user content and other user experience pages in a financial management system with a customer self-service system for the financial management system202010,552,843Method and system for improving search results by recency boosting customer support content for a customer self-help system associated with one or more financial management systems202010,528,576Automated search recipe generation202010,496,637Method and system for personalizing software based on real time tracking of voice-of-customer feedback201910,475,044Method and system for question prioritization based on analysis of the question content and predicted asker engagement before answer content is generated201910,475,043Method and system for pro-active detection and correction of low quality questions in a question and answer based customer support system201910,467,541Method and system for improving content searching in a question and answer customer support system by using a crowd-machine learning hybrid predictive model201910,460,398Method and system for crowdsourcing the detection of usability issues in a tax return preparation system201910,445,332Method and system for providing domain-specific incremental search results with a customer self-service system for a financial management system201910,410,628Adjusting a ranking of information content of a software application based on feedback from a user201910,412,223Personalized support routing based on paralinguistic information201910,394,804Method and system for increasing internet traffic to a question and answer customer support system201910,366,349Question prioritization in community-driven question-and-answer systems201910,268,956Method and system for applying probabilistic topic models to content in a tax environment to improve user satisfaction with a question and answer customer support system201910,242,093Method and system for performing a probabilistic topic analysis of search queries for a customer support system201910,210,867Adjusting user experience based on paralinguistic information201910,191,985System and method for auto-curation of Q and A websites for search engine optimization201910,192,569Informing a support agent of a paralinguistic emotion signature of a user201910,162,734Method and system for crowdsourcing software quality testing and error detection in a tax return preparation system201810,147,037Method and system for determining a level of popularity of submission content, prior to publicizing the submission content with a question and answer support system201810,147,424Generating self-support metrics based on paralinguistic information201810,140,578System and method for managing social-based questions and answers201810,134,050Method and system for facilitating the production of answer content from a mobile device for a question and answer based customer support system201810,135,989Personalized support routing based on paralinguistic information201810,083,213Method and system for routing a question based on analysis of the question content and predicted user satisfaction with answer content before the answer content is generated201810,049,664Determining application experience based on paralinguistic information201810,042,836Semantic knowledge base for tax preparation201810,031,970Search engine optimization in social question and answer systems201810,019,988Adjusting a ranking of information content of a software application based on feedback from a user20189,947,028System and method for increasing online conversion rate of potential users20189,817,897'Content-dependent processing of questions and answers'20179,818,406'Adjusting user experience based on paralinguistic information'20178,806,444'Modifying software based on tracked activities'20148,670,968'System and method for ranking a posting'20148,468,110'Real-time user behavior prediction'20138,386,966'Real-time tracking of user-application interaction'20138,341,167'Context based interactive search'20128,311,792'System and method for ranking a posting'20128,165,997'Method and system for classifying postings in a forum'20128,019,753'Method and system for generating a dynamic help document'2011Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
2011–2021Patents assigned to INTUIT INC (60)· patent assignee history
2011–2021Based in San Diego, CA, US· patent location history
2012–2019Patents assigned to PODGORNY IGOR A (10)· patent assignee history
2012–2019Patents assigned to MORGAN FLOYD J (6)· patent assignee history
2013–2017Patents assigned to OTILLIO TROY D (4)· patent assignee history
2013–2014Patents assigned to ATTINASI MARC J (3)· patent assignee history
2017–2021Based in Mountain View, CA, US· patent location history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| INTUIT INC | 60 | 2011–2021 |
| PODGORNY IGOR Aself | 10 | 2012–2019 |
| MORGAN FLOYD J | 6 | 2012–2019 |
| OTILLIO TROY D | 4 | 2013–2017 |
| ATTINASI MARC J | 3 | 2013–2014 |
Locations
| Location | Patents | Span |
|---|---|---|
| San Diego, California, US | 46 | 2011–2021 |
| Mountain View, California, US | 14 | 2017–2021 |