Inventor
Donald L. Kaufman
Inventor
Kirkland, WA, US
Overview
Patents· 25 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
G06Qprimary
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes45%
H04MTelephonic communication32%
B65GTransport or storage devices, e.g. conveyors for loading or tipping, shop conveyor systems or pneumatic tube conveyors5%
G06FElectric digital data processing5%
G06KGraphical data reading5%
B07CPostal sorting3%
E04FFinishing work on buildings, e.g. stairs, floors3%
H04LTransmission of digital information, e.g. telegraphic communication3%
PatentTitleYear
10,489,838Method for using customer attributes to select a service representative201910,445,744Systems and methods for customer contact201910,110,744Followup of customer service agents201810,083,478System and method for visual verification of order processing20189,641,686'Method for using customer attributes to select a service representative'20179,626,712'System and method for visual verification of order processing'20179,524,485'System and method for pattern assignment for pattern-based item identification in a materials handling facility'20169,384,270'Associating user accounts with source identifiers'20169,219,818'Followup of customer service agents'20159,088,649'Systems and methods for customer contact'20159,009,256'Extraction and classification of user generated content'20158,983,055'Quality review of contacts between customers and customer service agents'20158,958,542'Followup of customer service agents'20158,879,717'Systems and methods for customer contact'20148,824,661'Systems and methods for customer contact'20148,688,598'System and method for visual verification of order processing'20148,600,035'Systems and methods for customer contact'20138,542,816'Independent customer service agents'20138,503,664'Quality review of contacts between customers and customer service agents'20137,974,891'Method and apparatus for processing receptacles of items in a materials handling facility'20117,801,640'Continuous item picking in a distribution center using coordinated item picking periods'20107,769,221'System and method for visual verification of item processing'20107,689,465'System and method for visual verification of order processing'20107,031,801'Continuous item picking in a distribution center using coordinated item picking periods'20064,320,613'Profiled insulating underboard'1982Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
1982Based in Akron, OH, US· patent location history
2006Based in Seattle, WA, US· patent location history
2010–2019Patents assigned to AMAZON TECH INC (22)· patent assignee history
2010–2019Based in Kirkland, WA, US· patent location history
2013–2016Patents assigned to KAUFMAN DONALD L (8)· patent assignee history
2013–2015Patents assigned to JAY JON R (3)· patent assignee history
2013–2015Patents assigned to DASHE JEREMY A (2)· patent assignee history
2013–2015Patents assigned to LIN YUNG-CHUN (2)· patent assignee history
2013Based in Kirland, WA, US· patent location history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| AMAZON TECH INC | 22 | 2010–2019 |
| KAUFMAN DONALD Lself | 8 | 2013–2016 |
| JAY JON R | 3 | 2013–2015 |
| DASHE JEREMY A | 2 | 2013–2015 |
| LIN YUNG-CHUN | 2 | 2013–2015 |
Locations
| Location | Patents | Span |
|---|---|---|
| Kirkland, Washington, US | 22 | 2010–2019 |
| Kirland, Washington, US | 1 | 2013 |
| Seattle, Washington, US | 1 | 2006 |
| Akron, OH, US | 1 | 1982 |