Inventor
Eric Tamblyn
Inventor
Murphy, TX, US
Overview
Patents· 9 as inventor
Public. Assignee & technology derived from the patent record. Each patent links to its LexDana page.
H04Mprimary
H04MTelephonic communication35%
H04LTransmission of digital information, e.g. telegraphic communication23%
G06QInformation and communication technology [ict] specially adapted for administrative, commercial, financial, managerial or supervisory purposes15%
H04QSelecting12%
H04WWireless communication networks12%
G06FElectric digital data processing4%
PatentTitleYear
10,455,081Network recording and speech analytics system and method201910,346,785Multi-tenant based analytics for contact centers201910,121,116System and method for providing dynamic recommendations based on interactions in retail stores201810,102,491System and method for bridging online customer experience201810,038,787System and method for managing and transitioning automated chat conversations20189,912,810'System and method for chat automation'20189,900,429'Network recording and speech analytics system and method'20189,866,693'System and method for monitoring progress of automated chat conversations'20189,065,830'Network recording and speech analytics system and method'2015Career & activity timeline
Assembled from patent assignee/location history and declaration credentials.
2015Patents assigned to GENESYS TELECOMM LAB INC (1)· patent assignee history
2015–2019Based in Murphy, TX, US· patent location history
2018–2019Patents assigned to GENESYS TELECOMMUNICATIONS LABORATORIES INC (8)· patent assignee history
Inventor activity
Assignee and location history derived from the patent record.
Assignees
| Assignee | Patents | Span |
|---|---|---|
| GENESYS TELECOMMUNICATIONS LABORATORIES INC | 8 | 2018–2019 |
| GENESYS TELECOMM LAB INC | 1 | 2015 |
Locations
| Location | Patents | Span |
|---|---|---|
| Murphy, Texas, US | 9 | 2015–2019 |