Various system and method embodiments are disclosed that include using a first node to receive messages including error information from a plurality of client computers via a computer network. Recommendations for resolving errors associated with the error information are made available to the client computers via the computer network.

Claims

20 · 4 independent · depth 4

20 granted claims

›1.independentA computer product comprising:nfirst logic instructions on a non-transitory computer readable storage device media operable in a first node to:nreceiv…+6

›2.↳ 1The computer product of claim 1, wherein:nthe first logic instructions are further operable to:ncount the number of the first messages received from t…d2+2

›5.↳ 1The computer product of claim 1, further comprising:nsecond logic instructions operable to:nreceive messages indicating that a first server has discon…d2+1

›7.↳ 1The computer product of claim 1, further comprising:na processor configured to execute the first logic instructions.d2

›8.independentA method comprising:ntransmitting fault data from at least one computer system executing an application program to a diagnostic server;determining whe…+3

›12.independentA computer product comprising:nlogic instructions on a non-transitory computer readable storage device media operable to:ncollect fault data when faul…+4

›17.independentAn apparatus comprising:nmeans for communicating fault data from at least one computer system executing an application program to a diagnostic node;me…+3

Classifications

6 codes

IPC · International Patent Classification

Section G — Physics

G06F15/173
G06F11/22
G06F11/07
G06F11/00

USPC · US Patent Classification

709/223714/100

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File wrapper

Pendency

9.0 y

3,282 days filing → grant

Office actions

non-final + final

Responses

2 RCE

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notices of appeal

Examiner

Ranodhi Serrao

art unit 2444 · TC 2400

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Citations: 57 back · 0 forward

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Priority chain

1 priority documents

›Priority documents — 1

Type	Document	Date
related publication	US 20060242286 A1	26 Oct 2006

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