Pro-active features for telephony
Granted 25 Apr 2006 · 8 office actions
Current assignee: Mitel Networks Corp. · originally Mitel Knowledge Corporation
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Inventors: Thomas Gray · Examiner: Thjuan P. Knowlin
Life of the patent
3 dated eventsAbstract
A system is provided for pro-actively suggesting communication features to users, comprising a tuple space for facilitating collaboration among software agents, a plurality of device agents for controlling operation of associated communication devices for respective ones of the users, and a plurality of user agents representing a plurality of users, each of the user agents (i) facilitating creation, by a user desirous of communicating, of groups of users to be communicated with, (ii) poking tuples to the tuple space indicative of each user\'s availability for communication; (iii) peeking anti-tuples to the tuple space for eliciting communication availability of respective ones of the users in the groups of users to be communicated with and in response causing associated device agents to display via respective ones of the devices the aforementioned availability to the user desirous of communicating, and to effect communication between the user desirous of communicating and a selected one of the respective users who is indicated as being available for communication.
Claims
6 · 2 independent · depth 4Classifications
6 codes- G06F17/30
- G06F7/00
- H04M3/42
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1 priority documents›Priority documents — 1
| Type | Document | Date |
|---|---|---|
| related publication | US 20030108173 A1 | 12 Jun 2003 |
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